If you’re looking at conflicts or business acceptance roles at the moment, you’ve probably noticed one word cropping up again and again: Intapp.
It’s in analyst specs, it’s in senior specs, and in some roles it’s moved from “nice to have” to something firms screen for. This guide covers what Intapp actually is, why so many law firms are asking for it, what “Intapp experience” means at different levels, and how to put yours across – including if you haven’t used it.
What Intapp Conflicts and Intake actually do
Intapp is software built for professional services firms. In law firm risk teams, two products come up most: Intapp Conflicts and Intapp Intake.
Intapp Conflicts is where conflicts checks happen. It searches new clients and matters against the firm’s records, pulls in corporate family trees so you can see a party’s full structure, and screens against PEP and sanctions lists. It also keeps a record of each review and the decision made.
Intapp Intake handles the new client and matter process. It runs the forms and workflows that collect the information the firm needs, including AML data, and it can generate an AML risk score. When it’s connected to Conflicts, a matter can’t be opened until the conflicts check is done.
So between them, they cover a lot of what conflicts, business acceptance and AML teams do every day. Intapp says hundreds of firms use its compliance products, and most of the law firms we recruit for are among them.
Why it’s in so many specs
Around 70% of the conflicts and business acceptance specs we’ve seen this year mention Intapp. Two of the live roles we’re working on right now show the range:
- A Conflicts & AML Analyst role in London lists familiarity with Intapp Conflicts and Intake in its requirements
- A Senior Conflicts & Innovation Lawyer role asks for someone to improve conflicts and business acceptance processes through technology, automation and data, including optimising conflicts systems and workflows
There are a few practical reasons firms ask for it:
- Less time training. Someone who already knows the system can start clearing matters sooner
- Teams are doing more with the system. Conflicts and business acceptance teams are configuring workflows and fixing data quality, not just running searches
- Conflicts and AML are coming together. With Intake handling AML data and risk scoring, more roles now cover both, and the system ties them together
What “Intapp experience” means at each level
The phrase means different things depending on the seniority of the role.
| Level | What firms usually mean |
|---|---|
| Analyst / Senior Analyst | You’ve run conflicts searches in it, reviewed the results and cleared matters. You know your way around Intake forms and approvals. |
| Manager / Team Leader | You can set up or adjust workflows, look after data quality and help train the team on the system. |
| Senior Lawyer / Head of function | You’ve led or shaped a system project – a rollout, a reconfiguration or a process redesign – and can explain what it changed. |
At analyst level, using it confidently is usually enough. The further up you go, the more firms want to hear about what you’ve improved.
For how each role develops beyond the system, see our conflicts analyst career path, business acceptance analyst career path and AML analyst career path.
If you haven’t used Intapp
Plenty of firms run other systems or their own in-house tools, so not having Intapp on your CV doesn’t rule you out. What firms are really after is evidence you can pick up a system quickly and understand the process behind it.
- Name the system you do use. Whatever it is, say so, and explain what you used it for
- Focus on the process. Searches, clearance, escalation, CDD and EDD work the same way whichever tool runs them
- Show you’ve improved something. A better search method, a cleaner data set or a smarter workflow counts, in any system
- Ask about it at interview. Asking how the firm uses its system shows you’re thinking about it, not avoiding it
Read the spec closely. If Intapp is listed as desirable, it’s worth applying with experience on another system. If it’s listed as essential, the firm is unlikely to move on it.
Getting it across on your CV
“Experienced with Intapp” on its own doesn’t tell a firm much. A few specifics go a long way.
- Say which modules. Conflicts, Intake, or both
- Say what you did in it. Running searches, reviewing hits, setting up workflows, managing approvals
- Give a sense of volume. How many matters or new clients you handle in a typical week or month
- Mention anything you changed. A workflow you set up, a data clean-up you led, a rollout you supported
- Keep it next to the work. Put the system alongside the conflicts or AML tasks it supported, rather than in a separate skills list
For example, instead of “Intapp Conflicts and Intake”, try: “Ran conflicts searches and cleared new matters in Intapp Conflicts, around 40 a week, and helped redesign the Intake approval workflow to cut turnaround time.” Use your own numbers, and only include what you can talk about in an interview.
Live vacancies
We’re currently recruiting for two London roles where Intapp and systems experience will help:
Conflicts & AML Analyst – a leading UK law firm, hybrid, £50,000 to £60,000. Suits someone with law-firm conflicts experience, ideally with Intapp and some AML or due diligence exposure. View the role and apply.
Senior Conflicts & Innovation Lawyer – a leading international law firm, hybrid. Suits a qualified lawyer with strong conflicts experience and a genuine interest in legal tech and process improvement. View the role and apply.
Or get in touch for a proper conversation about either.
Not quite the right fit? See all our live legal risk and compliance jobs or upload your CV.
Frequently asked questions
What is Intapp used for in law firms?
In risk teams, mainly conflicts checking and new client and matter intake. Intapp Conflicts runs the conflicts searches and screening, and Intapp Intake handles the forms, approvals and AML data for new business.
Do I need Intapp experience to get a conflicts analyst job?
Not always. It comes up in a lot of specs, but many firms will consider strong conflicts experience on another system, especially if you can show you pick up new tools quickly. Where Intapp is listed as essential rather than desirable, it’s much harder to get in without it.
What’s the difference between Intapp Conflicts and Intapp Intake?
Conflicts is where you check a new client or matter for conflicts of interest. Intake is the workflow that collects the client and matter information, including AML data, and routes it for approval.
How do I show Intapp experience on my CV?
Say which modules you’ve used, what you did in them, roughly how many matters you handled, and anything you improved. Put it next to the work it supported rather than in a separate skills list.
Can I learn Intapp before applying for a role?
It’s mainly learned on the job inside a firm. Intapp does publish guides and case studies on its website, which can help you talk about how the products work.
